Privacy Policy

Who we are

Our website address is: https://studiobrinnjal.co.za. We are a costume and clothing company based in Sedgefield, Western Cape, South Africa.


What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact Form

If you choose to use our contact form or contact us directly via email, we may store some of your personal information. We retain contact form submissions for one year for customer service purposes. We do not use any of the information submitted through the contact form for marketing purposes.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Shopping data

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of basket contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Payments

We accept payments through PayFast. When processing payments, some of your data will be passed to PayFast, including information required to process or support the payment, such as the purchase total and billing information.

We also accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


How we use and process your data

We will only ever use your data to:

  • communicate with you regarding new product features, personalised products, services, offers and events that we think may be of interest to you;
  • analyse, develop, continually improve and enhance the use, functionality and performance of our websites and apps, products and services to manage the security of our sites, networks and systems;
  • comply with applicable laws, including our obligations to make disclosures to authorities, regulators and government bodies;
  • engage in our legitimate business and related interests, including but not limited to detecting and preventing fraud and conducting our business as an e-commerce store.

We will not use your data other than for the purpose for which it was provided or collected, and in accordance with our legitimate interests and legal obligations.

Your data will be processed in South Africa where we are located.


How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.


What rights you have over your data

If you have an account or commented on this site you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


Where we send your data

We may provide access to or share some of your data, when necessary and for the reasons that it was provided or collected. This will only be to our trusted associates, suppliers, service providers, auditors, consultants and agents. Such third party entities may include analytics companies, distribution and courier companies, information hosting, communication providers, development and administration, information technology and related infrastructure services. Your data will only be shared with these parties if they are required to process it for us and/or to provide services for or to us.

Third party services that may use your data on our site:

Please click on the links to view the privacy policy for each third party service.

Akismet Anti-spam

JetPack

PayFast

PayPal Checkout


How we secure your personal data

We will secure the integrity and confidentiality of your data by taking the appropriate reasonable technical and organisational measures to prevent loss, damage, unauthorised destruction, unlawful access, or unlawful processing of your data.


If you have any concerns regarding the privacy of your information while using the Studio Brinnjal website, or need to report a privacy issue, please contact us at admin@studiobrinnjal.co.za or click the link below: